Customer Testimonials
Each person I encountered when I arrived at Preston Mazda was friendly and helpful. Every question I had was answered promptly, and the staff seemed genuinely happy to make my appointment time productive.
Reasonable priced for oil changes. Nice staff and fast service.
Steve and Tiffany were amazing to work with today! It was our first time dealing with Preston Mazda and their service department, and I have to say their customer service went above and beyond. I was greeted as soon as I arrived, did a thorough walkthrough of my concerns and off I went. They then updated me with a video of my car, and were quick to answer my questions and concerns with knowledgeable answers and tips for my car. Before I knew it, they called, my car was done and pickup was just as quick and easy. After owning ...
Always efficient and friendly
Great service and personal
Hi this is Lorrie. All of my experiences with Mazda have been great. No complaints. Thanks for your time in wanting to know how I feel.
Justin was extremely flexible with his time and very thorough.
Collin and Danny (and finance lady / forget her name. Sorry!) were great!! Easy. Nice. Professional. And, they genuinely appreciated my business. I’ve been to several dealerships in the past few weeks, and been predictably disappointed: overly-aggressive sales people, poor follow-up, and just the typical over promise / under-deliver. Very happy with this team!! My first experience at this dealership will not be my last!
My name is Dwayne Hightower and wanted to give a shout out to Jason, the sales manager at Preston Mazda in Boardman Ohio. He is one of the most professional Sales Manager I have had the pleasure of working with to motivate me to post this message. I purchased a 2019 cx9 grand touring and had a couple of minor issues when I originally purchased the vehicle. He listened to my concerns and addressed every issue with a positive result. I can not be more satisfied with the entire staff. I would recommend any one who is looking for superior customer ...
Very good experience
Got a new car to me from Preston Mazda. My salesman Wyatt was amazing. Good guy to work with made the process easy even with my tight schedule. Elizabeth also made the process super easy and streamlined. Both were just wonderful. Very friendly and easy to talk to. And to my astonishment no pushy salesman. Car was clean and good condition for its age and I’m happy with every aspect of this dealership. If I lived close to them I’d come back for a second car in the future. Thank you Preston Mazda my first dealership purchase was ...
They did a great job and I was very impressed with the video they do to show the inspection. Thank you Mazda Servic Team!
Excellent customer service and buying experience with Wyatt and Liz. TY for the ease of everything!!
Best dealership I ever had the pleasure to deal with. Everyone is so nice and courteous.
Scott was absolutely accommodating and so nice, he made buying my first car a seamless easy experience and answered all my questions
Tiffany was extremely efficient and friendly at check in. I was in and out very quickly! I appreciated the video of the inspection as there were additional issues that needed to be addressed. Repairs were done in a very timely manner!
A car dealership that actually helps to find a car that fits your needs without attempting to hard sell or upsize you. The sales rep (Alex Kidd) was very friendly and knowledgeable about all the Mazda products. The finance manager (Bill) was friendly and efficient. Took the time to listen to what we needed, explained additional warranty add-ons thoroughly. We were introduced to the service technician and staff. And we love our new CX-5. A pleasant experience all around.
I got finagled by another dealership and Mazda truly helped me out and were great to work with and no one actually enjoys the process of getting a new car but they made it nice and easy
A+ place. They always do me good Keep going back
I bought my first brand new car from Preston Mazda, and they were amazing! Josh was super friendly and honest! We never felt pressured into anything, but we definitely knew that he cared! We will absolutely be going back!
Very helpful extremely pleasant experience!
Josh and everyone at Preston Mazda was extremely helpful with the purchase of my new vehicle. They were not pushy at all and they really care about getting you the car you want. I highly recommend Josh to anyone looking to purchase a car.
Alex was quickly responsive to all of our questions, friendly, perceptive, knowledgeable, and professional. Our car was ready and waiting for us. Thank you, Preston Mazda!
Every single staff member that I encountered was extremely respectful and helpful. Special shout out to Nick Harper. Make sure you specifically ask for him. He’ll take care of you!
Everything went well
Efficient, personable and professional.
6-year-old Miata needed TLC service. Received it at Preston. Almost like having a new car.
Nick was great and made the process easy and fast!! My fiancé and I will buy all of our cars from Preston Mazda from now on!
We had the best experience with Josh! He was so kind and very knowledgeable on the vehicle we were interested in and worked with us to move forward with our preferred choice. I couldn’t recommend him and Preston Mazda enough!!!!!
Great service on time and friendly 👍
Fast service, decent pricing, friendly staff
I had been looking for GTO for a long time and they had one that was just perfect. I called Alex and told him I was on my way! I drove 9 hours for this car and was not disappointed. Alex picked me up from the rental car return and brought me to the dealership to get my new ride. It was a very smooth experience. Thank you so much for helping me get this amazing GTO!
The service manager John went above and beyond to make sure that my issues were resolved. He not only returned my calls immediately but reached out to other professionals to help resolve my problem.
I purchased a car from Preston Mazda and had a great experience. Wyatt the sells person did everything he could to make the process easy and made sure I got the car I wanted at a good price. My experience at Preston was great the employees were friendly and very helpful.
Impressed with the organization, professionalism, and friendliness of the staff
I recently had service performed on my Mazda Miata. I had new tires installed, an alignment and my front brakes repaired. The service advisors Tiffany and John kept me informed about the work as it was being done from start to finish. The mechanic that did the work sent me two videos to inform me of what was needed and notification of its completion. The service department at Preston Mazda and it’s employees are extraordinary. I wouldn’t have my Miata serviced at any other place. They take care of your vehicle and you, “the customer” in excellent fashion.
JP did an excellent job as my service advisor keeping me abreast of the progress. I added a few service items last minute and Preston Mazda was able to accommodate so I didn’t need to come back - and they still finished ahead of estimated time. Pricing comparable with other dealers do can’t complain too much about that. They were actually less expensive than local national tire brand repair facility.
Nice staff, quick and easy sale process.
Josh was fantastic to work with! He communicated very well and thorough. Purchased monday night. Michael Huber